Our registration is responsible for maintenance over 95% of all of the federal student loans plus the majority out-of private finance, and you can the membership are a variety of organizations, state providers, non-earnings and their services couples. Our servicer users and you can member players deliver the full range off education loan upkeep procedures, payment assistance, customer care, commission handling, and you may claims handling to have 10s out of countless government and private loan consumers nationwide.

SLSA’s functions centers around advocating to possess state and federal policy that enhances loan maintenance for everyone borrowers. We and serve as an online forum getting development working and technical recommendations you to definitely augment customer care and you will loan system management. Subsequent, we select barriers and you may opportunities inside government and personal mortgage programs which can make the most of the possibilities and you will leadership, and now we establish and you may assistance selection that may reach simplification and you may standardization. (more…)